Case Studies

Learn how H.I.Mentors helped a client transition from a hybrid to an electronic health record (EHR).

Part I: Mercy Health Partners: Centralized Document Management Center/EDMS Preparation Case Study
Part II: Mercy Health Partners: EDMS Implementation Case Study


“H.I.Mentor’s staff provided coding, documentation, and revenue cycle audit services, as well as continuing education for our medical staff in an effort to improve our clinical documentation processes. Not only was this well received by the physicians, coders, and nursing staff, but also immediate results were recognized, resulting in more appropriate and legitimate length of stay, co-morbidity identification and reimbursement.”

Mike Lawrence, Chief Financial Officer, Holy Cross Hospital, Chicago, IL

“H.I.Mentor’s staff provides outstanding professionalism in their consultation. Reports and recommendations are clear and concise. They are presented in an easy to understand and implement format and delivered in an unpretentious demeanor that is refreshing.”

Paul Teodo, VP/Chief Operating Officer, Holy Cross Hospital, Chicago, IL

“When we knew we were going to make the switch to Electronic Health Records from our paper based system we called in the H.I.Mentors team to help us develop a plan to make it happen smoothly. The first step of their consultation was to conduct an extensive forms inventory. This inventory was very thorough and a critical first step in organizing our forms to ready them for the transition to EHR.

During the process we categorized and identified numerous forms that needed revision to allow them to be properly scanned and filed electronically for multiple facilities. This process helped us organize and streamline our forms and allowed us to get our arms around all the different forms various departments were using on a daily basis ”

Terri Krevey, RHIA, MHA, Director, Medical Record Service, Mercy Hospital, Scranton, PA

“H.I.Mentors’ guidance, personal touch, and insight in addressing our multple hospital’s needs (as we migrate to and electronic health record), has greatly improved our daily operations and ability to succeed as a team.”

Amy Szymkowiak, RHIT, Regional HIM Director, Mercy Health Partners, Ohio

“Darice and H.I.Mentors have provided Craneware with key leadership consultation, helping improve our internal processes in product development, the analysis and understanding of industry trends in the healthcare market; and provided innovative marketing expertise. These services have helped our company achieve a #1 KLAS ranking.

—Gordon Craig, Chief Technology Officer, Craneware

“Darice (from H.I.Mentors) is an expert in healthcare information operations. She is a well-respected colleague. I have known her professionally for over 15 years. We have collaborated on many current HIT issues, including educational needs and future outcomes.”

—Theresa Wisdom, MBA, RHIA Project Chair, HITSP Sr. Manager Standards Harmonization

“We are extremely satisfied with the top quality work that H.I.Mentors has done for us on all projects. The consultants are professional and experienced. They demonstrate personal commitment, integrity, and provide creative ideas and excellent support. The value and return on investment in working with the H.I.Mentors team is the best we have experienced from any consulting team in the industry. We would not hesitate to recommend or re-hire H.I.Mentors to help us in future projects.”

– Lisa R. Carroll, RHIT, Director of Medical Records, HIPAA Privacy Officer, St. Rita’s Medical Center, Lima, Ohio

“I am delighted to endorse the work of H.I.Mentors, as a satisfied customer of their healthcare information management consulting services. Darice Grzybowski and Ed Stewart were essential resources for the engagement, bringing a wealth of health information management and technical aptitude. They impressed me with their extensive knowledge of health record regulatory requirements, HIM department workflow dynamics, and the marketplace for HIM technology, including document scanners and image repositories. I would not hesitate to hire them again for any similar engagement.”

—Justin Graham, MD MS, Chief Medical Information Officer, California Prison Healthcare Receivership